Our website is intended to help parents and guardians learn about our childcare services and arrange visits to our facility. It is not intended for children to submit information directly.
1. Information We Collect
We collect information that you voluntarily provide through our website, along with certain technical information generated when you browse the site.
A. Information You Provide
When you submit our “Book Your Tour” or “Request My Tour” form, we may collect:
- Parent or guardian name: To identify and communicate with the person requesting a tour.
- Email address: To respond to your request and send tour-related communications.
- Phone number: To contact you regarding your requested visit or clarify scheduling details.
- Child’s age: To help us understand your childcare needs and determine which services or programs may be appropriate.
- Preferred tour date and time: To coordinate your visit.
- Target start date: If provided, to understand when you may need childcare.
- Additional comments: Any information you voluntarily include in the optional notes field, such as scheduling preferences or questions.
Please avoid including unnecessary sensitive information in the optional comments field. Do not submit medical records, government identification numbers, financial account information, or other highly sensitive information through the website form.
B. Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information through Google Analytics 4 and other technologies enabled on our website. Depending on your browser settings, consent choices, and our analytics configuration, this information may include:
- Pages visited and interactions with website features.
- Browser type, device type, and operating system.
- Approximate geographic information, such as country, region, or city.
- Referring websites and general traffic sources.
- The date, time, and duration of website interactions.
- Cookies and similar online identifiers, where enabled.
We use this information to understand website traffic, monitor performance, troubleshoot technical issues, and improve the website experience for families.
Google Analytics processes certain technical information, including IP addresses during processing, to provide its services. Google Analytics does not log or store individual IP addresses in its standard GA4 reporting data.
For more information about how Google processes information, please review Google’s Privacy Policy.
2. How We Use Your Information
We may use the information described above to:
3. How Tour Requests Are Processed
When you submit a tour request, the information you provide is sent to our designated email inbox at info@happyfacesdaycare.com.
The director may receive a blind carbon copy (BCC) of the notification so that the director can help confirm or coordinate the requested tour.
The information is used to handle your inquiry and arrange your visit. Email messages may remain in the relevant email accounts and backups until they are deleted according to our retention practices and the email provider’s systems.
4. Cookies and Analytics Technologies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use our pages.
Google Analytics 4
We use Google Analytics 4 (GA4), a web analytics service provided by Google, to understand general website usage and performance. Depending on the configuration, GA4 may collect information such as page views, interactions, browser and device information, traffic sources, approximate geographic information, and online identifiers.
We use analytics information to evaluate website performance and improve the experience for families and guardians.
Google processes information according to its applicable terms and privacy practices. For more information, visit Google’s Privacy Policy.
Managing Cookies and Consent
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality or the operation of analytics tools.
Where applicable law requires consent before non-essential analytics technologies are used, we will seek that consent and respect the choices provided through our consent mechanism.
Changing browser settings does not necessarily delete cookies that have already been stored. You may need to remove them through your browser settings.
5. AI-Generated Images and Videos
At Happy Faces Daycare & Preschool, protecting children’s privacy is a priority. We use AI-generated images and visual content in certain instances to illustrate children participating in childcare, learning, and play activities without using identifiable photographs of real children on our website.
Authenticity of Website Images
Photographs of our facility generally depict our actual premises, and staff members or teachers shown in our images are real people when presented as actual members of our team. Images depicting children may be AI-generated or digitally created for illustrative purposes and should not be interpreted as photographs of actual children enrolled at or attending Happy Faces Daycare & Preschool.
We aim to represent our services and environment accurately. Although our current use of AI-generated imagery focuses on depicting children, we may use AI tools to create or enhance other visual content in the future. Where appropriate, we will take care to avoid presenting illustrative or modified content in a way that misleads families about our facility, staff, programs, or services.
Commitment to Children’s Privacy
We use AI-generated imagery as one way to help protect children’s identities and reduce the need to publish identifiable photographs of children on our website. We do not intentionally use AI-generated content to disclose a real child’s identity or personal information.
If you have questions about an image or video displayed on our website, please contact us at info@happyfacesdaycare.com.
6. How We Share Information
We may disclose information to the following categories of recipients when necessary for the purposes described in this policy:
Service providers may process information on our behalf under their applicable terms and arrangements. We do not intentionally disclose tour-request information to unrelated third parties for their independent marketing purposes.
7. Data Retention
We retain personal information only for as long as reasonably necessary to handle tour requests, maintain relevant business records, resolve disputes, protect our operations, and comply with applicable legal obligations.
Tour-request emails may be retained in our email accounts and associated backups until they are deleted under our retention practices.
Analytics information may be retained according to the settings of the analytics services we use and their applicable policies.
Retention periods can vary based on the type of information, the purpose for which it was collected, and applicable requirements. We should establish and follow appropriate deletion practices rather than retain personal information indefinitely.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no website, email service, or method of electronic transmission can be guaranteed to be completely secure. We cannot guarantee absolute security.
Please contact us if you believe information submitted through our website has been exposed or handled improperly.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights concerning your personal information. These rights may include the ability to:
To make a privacy-related request, contact us using the information in the section below. We may need to verify your identity before acting on a request. We will respond in accordance with applicable legal requirements.
10. Children’s Privacy
Our website is intended primarily for parents and guardians seeking information about childcare services and arranging tours. We do not intend for children to submit personal information directly through this website.
If you believe a child has submitted personal information directly through our website, or that we have collected information about a child inappropriately, please contact us so we can review the situation and take appropriate steps.
Any information collected in connection with childcare enrollment or services beyond this website’s tour-request process may be subject to separate notices and requirements.
11. Third-Party Websites and Services
Our website may contain links, embedded maps, or other features provided by third parties, such as mapping services.
When you interact with these features, the third-party provider may collect information under its own privacy policy and terms. We do not control the privacy practices of third-party websites or services.
We encourage you to review the applicable privacy notices before providing information to a third party.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, analytics tools, information practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date above. If a change requires additional notice or consent under applicable law, we will provide it as required.
We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, contact us: